Tableau Webinar Journey Redesign
Project brief
Make it easier for all Customers to find relevant webinars while streamlining the creation and maintenance of content by Employees. Equip scale customers with the resources and education they need to successfully onboard, deploy, and adopt Tableau. This will be an even bigger goal/problem in FY24 as we move to a paid Customer Success model - we will need to ensure world class digital customer success to customers without a dedicated Customer Success Manager.